Privacy Policy

1. Purpose

This privacy statement tells you what to expect when we collect personal data. It applies to information we collect about:

a. Visitors to our site

b. People who register with our site and use its services

2. What personal data do we collect?

Personal data means any data which can be used to identify an individual (such as name and address) and any information that relates to that individual from which they can be identified (for instance, details of the services provided to a particular individual).

We collect personal data that you provide to us when you register for an online account.. By registering with us online you consent that we may process the personal data that we collect from you in accordance with this privacy notice. In general, we will hold your personal data for the purposes of maintaining and operating your account or registration and will use your personal information for the purpose you provided the information for.

The following types of personal data are collected when you create an account with us, or change your account settings:

• Person’s name
• Person’s email address
• City and country in which person lives
• Visual representation of a person in the form of an avatar
• Submission of a dedication or comment, which is submitted at the person’s discretion
• Billing and card information to allow our 3rd party payment provider - Stripe.com - to accept payments

The servers which host our website maintain site logs which include the IP details of all machines accessing our pages. We only use such logs to determine website usage and not as a means of identifying or obtaining information about specific users. Any IP information is treated as strictly confidential and is not published or divulged to any third party.

3. What do we use your personal data for?

We may need to use personal data for the activities and functions that enable us to provide this website and to support users who visit and use it. They include:

• The ability for users to leave a comment
• The ability for users to leave a dedication
• The ability for users to leave a keyword
• The ability for users to make a purchase
• Management and maintenance of user accounts and support of actions such as password resets
• Management of user purchases

4. When can we use your data

Data protection law allows us to use or share personal data in any of the following circumstances:

• We are protecting your vital interests, or those of other persons
• Where we have a legitimate need to use information for a specific purpose that does not unjustifiably infringe on your rights or freedoms
• Where it is necessary for the performance of a law enforcement task
• When we have your (or your appointed representative’s) consent

5. Who may we share your personal data with?

We never sell your data to 3rd parties, and will tell you if ever we need to share it with other companies in order to carry out the running of our service. Our web developers and hosting company have access to your data but will not need to process it other than when requested by us in order to keep the site operational.

6. Will personal data ever be transferred overseas?

Personal data will not be shared with an individual or organisation based in any other country unless there is express permission to do so following a Data Protection Impact Assessment.

7. How long do we keep your personal data?

We maintain information in accordance with our retention schedules which specify timescales for how long we hold your information. The law may specify the minimum amount of time we have to retain certain information. Please contact us for more information.

All employees who have access to your personal data or are associated with the handling of that data are obliged to respect the confidentiality of your personal data

8. What to do if you have concerns about the use of personal data or its accuracy?

You may contact us at any time to request a copy of all the data we have on file about you, or to ask us to delete the info we store. We may need to verify your identity, and once we've done so we will complete your request within 30 days. You can also request we stop processing your information at any time. If you would like us to update the data we have on file about you, you can again contact us or for an immediate result you can log into your account and update your information there.

9. What rights do you have in relation to your personal data?

You have a number of rights in relation to your personal data. Please note that not all rights are automatic and some may not be available in certain circumstances where a lawful exception applies. For instance, this could be because a copy of your personal data may need to be kept or used for the purposes of complying with a legal obligation or for use in legal proceedings or for the prevention or detection of crime.

Find out more here: https://ico.org.uk/your-data-matters/

10. Photographic images

How will we use photographs that identify people?

Images of individuals are treated as personal data. Images of crowds in a public area are not. By supplying photographs intended for publication on our website, individuals who are photographed are providing permission for them to be published.

We will respond promptly to any request to remove photographic images and/or personal data from the website where the person making such a request has a right to do so in accordance with their data protection rights.

11. Changes to this privacy policy

We keep our privacy statement under regular review. Any changes we may make to our privacy statement in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy statement. It does not provide exhaustive detail of all aspects of our collection and use of personal data. However, we are happy to provide any additional information or explanation needed. Any request for this should be sent to the Data Protection Officer.

12. Cookies

Our site uses the following cookies:

ci_session - This session cookie has to be placed on every visit to our site as soon as you arrive in order for the site to operate. The information collected is:

• Session ID - just a unique reference for your visit.
• IP address - the unique identifier of your connection.
• Your user agent - what browser / operating system you're using.
• Last activity - the last moment you did something on the site within this visit.
• Last search - the last search you performed, storing this enables you to go back to your previous search results.

guest_id - This is used by twitter when displaying the latest tweets on the homepage of the website.

personalization_id - This is used by twitter when displaying the latest tweets on the homepage of the website.

wg_cookie - This is used to remember that you have closed the cookie message at the bottom of the screen.